(Code 28).” On the Details tab the Hardware Ids property shows a value of PCI\VEN_103C&DEV_3307&SUBSYS_3309103C&REV_04. Looking at the properties of Base System Device, the Device status says, “The drivers for this device are not installed.
Looking in Device Manager, there is a device called Base System Device under Other devices.
iLO 2 Management Controller Driver Version 1.12.0.When trying to install a firmware update for the HP Integrated Lights-Out 3 (iLO) you receive an error that says, “The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn’t apply to this system.”. 
Integrated Lights-Out 2 (iLO 2) Firmware Version 1.82 (or later). In order to prevent unexpected server reboots, upgrade to both of the following: Windows Server 2003, Windows Server 2008 or Windows XP. iLO 2 Management Controller Driver Version 1.11.1.0 (or earlier). Integrated Lights-Out 2 (iLO 2) Firmware Version 1.81 (or earlier). The server has previously been shutdown by the Automatic Server Recovery (ASR) feature and has just become operational again.įurthermore, the following ASR message may be displayed in the Integrated Management Log (IML):ĪSR Detected by System ROM Automatic Server Recovery 1 Critical 1Īs well as, the event ID 57 error messages may display in the Windows System Event Log because of a timing issue between the Windows Health Driver and iLO 2 firmware Version 1.81 (or earlier).Īny ProLiant server configured as follows: Information Events 1090 Server Agents bl460c N/A System Information Agent: Health: The server is operational again. In addition, the Automated System Recovery (ASR) message may be displayed in the Windows Event Log. 
The event ID 57 duplicate sensor error messages may be displayed in the Windows Event Log. When using Integrated Lights-Out 2 (iLO 2) Firmware Version 1.81 (or earlier) and iLO 2 Management Controller Driver Version 1.11.1.0 (or earlier), a ProLiant server may unexpectedly reboot when running Windows Server 2003, Windows Server 2008 or Windows XP.
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